Covid-19 crisis has speeded up contact centre digital transformation

December 2, 2020

TechCrunch
The Verge

A data breach at shipping giant Ceva Logistics is rippling across banks, retailers, Steam gamers, and beyond

Companies that rely on Ceva Logistics for shipping their physical goods to customers say their personal data was taken during a recent cyberattack. [...]

Signed up for Klaviyo? Dozens of advertisers may have seen your password

A bug in the tech giant's website mistakenly shared users' sign-up information, including personal data and their password, to third-party companies. [...]

Discovered Materials is playing AI whack-a-mole to hunt cooler chips

Discovered Materials raised $9 million to fund the hunt for more novel materials to build more efficient chips. [...]

Google Play adds Venmo as a payment option

The ability to add Venmo to Google Play comes as people are spending more money on apps and games. [...]

Embattled hedge fund Situational Awareness invests $400M in chip startup Source Foundry

The AI-focused hedge fund is still making some big bets. [...]

Four takeaways from Mark Zuckerberg’s massive AI manifesto

Meta CEO Mark Zuckerberg has a lot to say about the idealized future he now envisions for humanity co-existing with artificial intelligence - his latest essay spans more than 6,500 [...]

Apple will stream Friday Night Baseball live in Vision Pro

Starting on Friday, August 28th, Apple will begin streaming Friday Night Baseball in immersive video on Apple Vision Pro. The stream will feature commentary from various analysts and reporters, and [...]

Keychron’s wireless Hall effect keyboard is back to its lowest price

Getting a keyboard with customizable Hall effect sensors is more affordable than it used to be, and you don’t need to compromise on quality to get a good deal. Keychron’s [...]

Bose CEO Lila Snyder on the fight for high-quality audio

Today, I’m talking with Lila Snyder, who is the CEO of Bose. You certainly know Bose — it’s one of the most famous brands in all of consumer tech. The [...]

Boeing is selling its air taxi startups to Archer Aviation

Boeing is selling three of its electric vertical takeoff and landing (eVTOL) subsidiaries to Archer Aviation, in addition to taking an undisclosed stake in the San Jose-based company. The subsidiares [...]

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Covid-19 crisis has speeded up contact centre digital transformation

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